▚ spyglass
DOC C-01 REV A RESPONSE TIME · BEST EFFORT

Contact

Questions, bugs, feature asks, hardware requests — one inbox, read by the people who build Spyglass.

/01

Reach us

EMAIL · PREFERRED monitored

Write to the bench

Anything Spyglass — usage questions, licensing, hardware compatibility, ideas. Plain email, no forms.

MAIL tensorlens@gmail.com
Open mail client
BUG REPORTS triage daily

Filing a good bug

Two things only: your description, and the support package Spyglass exports for you.

  • Describewhat happened, in your words
  • AttachHelp → Export Support Package
Report a bug ↓
/02

Report a bug

The support package carries the technical context — console log, project info, versions, adapter state — so you only have to say what went wrong.

  1. 1
    In Spyglass: Help → Export Support Package — saves spyglass-support.zip
  2. 2
    Describe the bug below
  3. 3
    Open the mail, attach the package, send
Open mail client

don't forget to attach spyglass-support.zip before sending

The support package can contain proprietary traffic — review it before mailing outside the team. No support package (crash on startup)? Mail the description anyway; console log lives at ~/.local/state/spyglass/console.log · %LOCALAPPDATA%\spyglass\console.log.